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AiM Mobile Inspections Customer Testimonial

Let me first say I'm amazed at how quickly the inspection took place, and truly amazed at how thorough the inspector was. He really documented a lot of paint damage...Again, excellent work! We have a second inspection scheduled with you in a different state, and I'm a huge fam of AiM!  Bill (8-24-2010)

 

The report I got back was so very accurate. I just want to thank the person involved who did the inspection. The car turned out to be a very bad car for us. You saved us lots of money and heartache. I cannot thank you enough for your outstanding service and experience. Your price was worth every penny!!! I work for General Motors and I will tell everyone I know that's going to buy a used car that they need to call you. Money well spent!!! Clifford, Michigan

 

I just wanted to say Denise did a great job on my inspection. Because of her inspection, I was able to save $1,100. She found a couple of areas on the car where the paint job was subsatisfactory and the dealership agreed to correct the flaws prior to shipping me the vehicle.  This inspection has given me such piece of mind and confidence that I made a great purchase.  Terry, North Carolina (07-6-2010)

 

I will absolutely use you again in any future transaction.  I really felt the inspector hit all the right points in checking the car out and the photos with the arrows great, I really didn't expect that. I got what I really needed being 1,500 miles away from the car and that was unbiased view of what the car really was in terms of it's cosmetic and mechanical shape. Dean L.  New York (05-2010)

 

 



Current News

AiM Receives Mobilizer Award

LONG BEACH Calif. - Alliance Inspection Management (AiM) is pleased to be named a 2007 Mobile Enterprise Magazine best field service award winner. 

 
11.12.2007

LONG BEACH Calif. - Alliance Inspection Management (AiM) is pleased to be named a 2007 Mobile Enterprise Magazine best field service award winner.  AiM is in excellent company with first place winner Best Buy’s Geek Squad and another honorable mention winner Stanley Steemer International, both widely known brand names with extensive field service operations.  

AiM is a third-party automotive inspection company that handles both new and used cars. Inspecting leased cars for individuals whose leases are ending is a complex field service problem, so AiM contracted with ServicePower to deploy the company's ServicePower and ServiceMobility (developed jointly with KonaWare) routing and dispatch solution on Panasonic Toughbook CF-18 rugged laptops.

According to AiM Chief Operating Officer Robert Clucas, ServicePower's CRM tools helped determine "the where and the how many" when the company first distributed its technicians across the United States.Now, ServicePower's solution dynamically routes roughly 100 inspectors, performing around 9,000 inspections per month, and collects route progress and job status information from technicians via the GPS-enabled ToughBooks (which also provide turn-by-turn directions). If a technician is delayed, ServicePower automatically recalculates schedules and redistributes workloads to maintain inspection appointments." We're able to tell [lessees] pretty much exactly when we're going to be there," says Clucas. He also notes that ServicePower's detailed real-time reporting is a useful management tool. "It's so visual, you can see at a glance where your problems are."

"We're extremely pleased with the system; the efficiencies are far greater than we expected," adds Clucas. "We thought [technicians] would be able to do eight or nine inspections a day, but some inspectors do upward of 15, 16 or 17. It's enabled us to virtually eliminate customer complaints about not being able to get an appointment." Assuming a 20 percent increase in efficiency from the system, AiM reached a positive ROI within two months of the launch.
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